Privacy Policy

Last updated: 15th January 2026

Introduction

steadywaveion AG ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steadywaveion.world or use our farm supplier sourcing services. Please read this Privacy Policy carefully.

Data Controller Information

The data controller responsible for your personal information is:

steadywaveion AG
Graben 186
4616 Wels
Upper Austria, Austria
Registration Number: FN135824a
VAT Number: ATU13285647
Email: privacy@steadywaveion.world
Phone: +43 7243992746

Data We Collect

We may collect various types of personal information when you interact with our website or services. The data we collect includes:

  • Contact Information: Name, email address, phone number, business name, and postal address when you contact us or request our services.
  • Communication Data: Records of correspondence, enquiries, and communications with our team.
  • Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
  • Business Information: Details about your restaurant, sourcing requirements, and preferences to provide tailored services.
  • Marketing Data: Your preferences for receiving marketing communications and participation in promotional activities.

How We Use Your Information

We process your personal data for legitimate business purposes and how we use your information depends on the services you request and your interactions with us. Specifically, we use your data to:

  • Provide farm supplier sourcing services and respond to your enquiries
  • Communicate with you about our services, updates, and business matters
  • Process and fulfil service requests and maintain business relationships
  • Improve our website functionality and user experience
  • Send marketing communications (with your consent) about relevant services
  • Comply with legal obligations and protect our legitimate business interests
  • Analyse website usage and performance to enhance our services

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds: (a) Consent - where you have given clear consent for specific processing activities; (b) Contract - to perform our services or take steps prior to entering into a contract; (c) Legal obligation - to comply with applicable laws and regulations; (d) Legitimate interests - for our business operations, provided this does not override your fundamental rights and freedoms.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with trusted service providers who assist in our business operations (under strict confidentiality agreements); when required by law, court order, or government request; to protect our rights, property, or safety, or that of others; in connection with a business transfer, merger, or acquisition (with appropriate safeguards).

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Generally, we retain contact and communication data for up to 7 years after our last interaction, technical data for up to 2 years, and marketing data until you withdraw consent. When data is no longer needed, we securely delete or anonymise it.

Your Rights

Under GDPR and applicable data protection laws, your rights include:

  • Right of access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data in certain circumstances
  • Right to restrict processing: Request limitation of how we process your data
  • Right to data portability: Request transfer of your data to another organisation
  • Right to object: Object to processing based on legitimate interests or for marketing purposes
  • Right to withdraw consent: Withdraw consent for processing where consent is the legal basis

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place, such as EU Commission adequacy decisions or standard contractual clauses, to protect your personal information.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to remove that information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Email: privacy@steadywaveion.world
Phone: +43 7243992746
Post: steadywaveion AG, Graben 186, 4616 Wels, Upper Austria, Austria

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe your data protection rights have been violated.

Governing Law

This Privacy Policy is governed by Austrian law and the General Data Protection Regulation (GDPR). Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of Austrian courts.